Example
The first haircut I didn't have to explain twice. Booked the next one before I left.
For salons, clinics, cafés, shops and repair services
Ask every customer for a review, without chasing anyone.
Type your customer's name and the message is ready. Send it by WhatsApp or SMS in seconds, or let Dovalis email it and remind them if they forget. You approve what they write before it goes on your website.
Free to start. No card needed.
Try it with your own business
Every example below changes to match.
You, by WhatsApp
Hi James, thank you for your visit to Atelier Ana. Would you take a minute to write us two lines about how your visit went?
14:20Request sent
The problem
Most customers will write a review. Someone just has to ask them.
Asking by hand works on a quiet day. On a busy one, nobody gets asked.
Five moments where a review slips away.
- 01
Remembering to ask
You mean to ask after a good job. Then the next customer walks in.
- 02
Writing and sending it
You write it from scratch, copy their number, paste a link and hope it opens.
- 03
Writing the review
They have to find your page, sign in and face an empty box.
- 04
Following up
No answer, and you cannot tell whether they even saw it. Asking again feels pushy.
- 05
Using what they wrote
Kind words stay in chats and emails, where nobody choosing you will read them.
Every customer you do not ask is a review that never gets written.
People read your reviews before they choose you. The best moment to ask is right after a good job, while it is fresh, and with Dovalis it takes a few seconds.
Your numbers
Count the customers who leave without being asked
Two numbers from your own month. They stay in your browser.
72
customers a month are never asked
That is 864 people a year who never get the chance to say what they thought.
Asked Never asked Each dot is one customer.
Asking is what gets reviews written
- 83% of people asked to leave a review went on to leave one BrightLocal, Local Consumer Review Survey 2026, US consumers (opens in a new tab)
- 97% of consumers read reviews for local businesses BrightLocal, Local Consumer Review Survey 2026, US consumers (opens in a new tab)
- 74% look for reviews written in the last three months BrightLocal, Local Consumer Review Survey 2026, US consumers (opens in a new tab)
- 6 in 10 shoppers in Belgium, Italy, Portugal and Spain check reviews before buying online Euroconsumers, The Economic Value of Online Reviews, 2025 (opens in a new tab)
Most people who are asked do leave a review, and readers look for recent ones. So what counts is asking every customer, every week: the part Dovalis does for you.
How it works
From one message to a testimonial on your website
Try both sides below: send a review request from your phone, answer it as your customer, then approve it. These are the real Dovalis screens, with example names.
Pick WhatsApp, SMS or email, type a name, send.
The message is already written for your kind of business, and you can change any word. Each customer gets their own link, so you see when they open it. Ask for a testimonial, a Google review or both.
Try it: pick how to send it, change the name, then press the button under the message.
Your customer answers in about a minute, on their phone.
The form opens straight from the link. One question per screen, in their own language, with sentence starters and phrases they can tap, so they know what to say.
Try it: tap the stars and the phrases, then send. This is the form Dovalis starts your kind of business with, shortened to one question.
You see who answered, and remind only the rest.
Email reminders go out by themselves. For WhatsApp and SMS, press Remind and a short reminder opens, ready to send. Type the name of someone you already asked, and Dovalis warns you before you ask twice.
Try it: press Remind beside someone who has not answered.
You approve it, and it goes live.
Nothing goes public until you approve it. Then it appears on your wall: a page of your testimonials with its own link, which you can also add to your website.
Try it: press Approve, and watch your wall. Then choose how it looks.
Your wall's look
Pick a look and one brand colour. More colours, your own fonts and corners are Pro.
Pick WhatsApp, SMS or email, type a name, send.
The message is already written for your kind of business, and you can change any word. Each customer gets their own link, so you see when they open it. Ask for a testimonial, a Google review or both.
Try it: pick how to send it, change the name, then press the button under the message.
Your phone
Ask a customer
How you will ask
What should it ask for?
Your form, then your thank-you.
Your message
In English, the language of your form. When you send it, their own link is made and goes where the brackets are.
Emma's phone
AA Atelier Ana WhatsApp
Today
Nothing yet. Send the request from your phone and it arrives here.
Ask a customer
Atelier Ana
Automatic asking
Let Dovalis do the asking.
On Free, Dovalis emails the customers you choose and follows up for you. On Pro, it asks each new customer from your booking, payment or shop tool by itself, a few days later.
Included in Free
Dovalis sends the email and the reminders.
Type a name and an email address, or give Dovalis a list from a spreadsheet. It sends your words in your name, replies come straight to you, and reminders go only to the people who have not answered.
Emails go out a few at a time, in the hours you choose. See what Free includes
- From
- Ana from Atelier Ana via Dovalis
- To
- emma@example.com
- Subject
- How was your visit to Atelier Ana?
Hi Emma, Thank you for your visit to Atelier Ana. Would you tell us in a few words how your visit went? It takes about a minute, and it helps a small team more than you would think. [Emma's own link] Thank you, Ana, Atelier Ana
On its way to Emma
It leaves within a minute.
Pro
Every new customer from your booking or payment tool is asked, a few days later.
Connect the tool you already use. When a meeting ends, a payment goes through or an order is completed, Dovalis waits 3, 7 or 14 days, asks, and sends one reminder. A refund or a cancelled booking stops it.
Try it: pick your tool and how long to wait.
The tool you use
Ask after
What will happen
- Monday, 2 November at 10:00 Emma pays
- 7 days pass
- Monday, 9 November at 10:00 Dovalis emails Emma, as Ana from Atelier Ana
- Thursday, 12 November at 10:00 One reminder, only if Emma has not answered
- Emma's testimonial lands in your Dovalis inbox
- No more emails about this request
On Free you can connect a tool and set it up now. It starts when you upgrade.
Fair and private
Fair to your customers. Careful with their data.
Reviews only help when people believe them. These rules hold on every plan.
- Your customer's phone
- Frankfurt, EU
- Your Dovalis inbox
- Your wall
How Dovalis asks
- Every customer gets the same request, not only the ones who seem happy.
- No discounts or prizes in exchange for a review.
- At most two reminders, and they stop the moment someone answers.
- A one-click unsubscribe in every email, and no tracking pixels.
- Your customer can take their words back at any time, from a private link.
Where the data lives
- Stored in the EU, in Frankfurt.
- No cookies on your wall.
- Consent recorded with every testimonial your form collects.
- Download or delete everything, any time.
- In English, Romanian, German, French, Spanish and Italian: the form, the wall and your dashboard.
Google and Trustpilot reviews too
Ask for a testimonial for your website, a review on Google or Trustpilot, or both. Only the customer can post a review, so Dovalis takes them to your review page with their words ready to paste.
Free plan
Start free. Upgrade when you want each new customer asked automatically.
Free has everything you need to ask, collect and show your testimonials.
Free
€0
No card needed. No time limit.
Unlimited
review requests you send yourself, by WhatsApp, SMS, your own email, your link or its QR code
10 a month
people Dovalis emails for you, reminders included
- A form ready for your kind of business, in any of six languages
- See who opened their link and who answered
- An inbox to approve, reject or archive each one
- Your wall, with its own link, and on your website too
- Testimonials you already have, typed in or from a spreadsheet or a screenshot
- Your wall shows 10 testimonials: the newest, or the ones you put first. The others are kept, and you are told how many.
- Your wall and the emails Dovalis sends carry a small Dovalis badge.
- One form per language and one login.
Start free
Create your account with your email and a password.
Pro
€24 a month
or €240 a year. No VAT added.
Automatic
a request after every booking, payment or order, from Cal.com, Stripe, WooCommerce or a connection your developer builds
300 a month
people Dovalis emails for you
- Every approved testimonial on show, without the Dovalis badge
- Your wall in your own colours, fonts and corners
- An email the moment each testimonial arrives
Everything you set up on Free stays when you upgrade.
Is Free enough for you?
The same number as in your count above.
80 customers a month
ChangeFree Dovalis emails 10 · you send 70
Dovalis emails 10 of them for you. You send the other 70 yourself, by WhatsApp, text or your own email, as often as you like.
Pro Dovalis emails all 80
Dovalis emails all 80 for you. Connect your booking, payment or shop tool and it asks each new customer by itself.
Dovalis emails for you You send yourself Requests you send yourself never count, on any plan, and neither do reminders.
Plan limits as of .
Can Dovalis promise me more reviews?
No. Nobody can make a customer write. But most people who are asked do leave a review, and Dovalis makes asking each customer quick and the same every time, and shows you who has answered.
Is Dovalis for my kind of business?
Yes, if your customers can get a message on their phone or by email. The request and the form come ready for salons, clinics, gyms, garages, builders, cafés, hotels, shops, accountants and more, and you can change every word.
Will reminders annoy my customers?
Each person gets one request and at most two reminders, and the reminders stop the moment they answer. Every email Dovalis sends has a one-click unsubscribe, and nobody who uses it is emailed again.
What happens when I have used my 10 emails this month?
Dovalis tells you the day the month resets. Until then you can still send your link yourself, by WhatsApp, text or your own email, as often as you like.
Can I choose which testimonials are shown?
Yes. You approve each one before it appears, and you can hide or archive any of them later. The star rating on your wall counts every rating given through Dovalis, so it stays honest.
Can I change the request and the questions?
Yes. Every word of the request can be changed before you send it, and you edit the form's questions beside a live preview of your customer's phone.
Do I need a website?
No. Your wall is a page of its own, with a link to share. If you have a website, your wall can sit on it too.
Can I add testimonials I already have?
Yes. Type them in, or add them from a spreadsheet or a screenshot. Each one stays private until you tick that you have permission to show it.
What about GDPR?
Your customers' words are stored in the EU, in Frankfurt. Consent is recorded with every testimonial they send, each of them can take their words back from a private link, and the data processing agreement is published with the terms.
What does Pro cost?
€24 a month or €240 a year, with no VAT added. Outside the EU, the same amounts in US dollars. Free has no time limit and needs no card.
Ask your first customer today.
Start free
Free to start. No card needed.
What happens when you press Start free
Create your account with your email and a password, and confirm your address.
Give Dovalis your website, if you have one. It reads your name, logo and colour, and sets up a form ready for your kind of business.
Ask your customers. Try the form on yourself first. When their words arrive, they wait in your inbox for you to approve.